In October 1989, Curly Watts (Kevin Kennedy) - "Norman" to Mrs Bishop (Eileen Derbyshire) - landed himself a job at the local Bettabuys supermarket. He was assistant manager (trainee) to Mr Reg Holdsworth (Ken Morley), manager.
It was a slightly complicated set-up as Curly's landlady, Vera Duckworth (Liz Dawn), worked at the supermarket, and Curly was her line manager.
When Mr Holdsworth asked Mr Watts to make written assessments of the staff, Mr Watts did so. And the reports were as sweet as Mr Watts' nature.
Not good enough, said Mr Holdsworth - he wanted to convince Head Office just how lousy the staff were, and just what a great job management was doing in keeping the ship afloat.
Mr Watts rewrote the assessments, including a few choice criticisms of Vera - particularly regarding her time-keeping.
And then Mr Holdsworth sprang it on Mr Watts:
The assessments were to be used to assist the management in decision making - six staff members were to made redundant early in the new year.
And, thanks to Curly, Vera, his esteemed landlady, figured high on the list of those to be given the boot.
Curly managed to sort things out so that Vera kept her job, but Vera got wind of what he'd done initially (pointing out her bad time-keeping to Mr Holdsworth) and she and Jack (Bill Tarmey) sent him to Coventry.
They had loud conversations in Curly's presence, designed to make him feel uncomfortable:
Vera: "Do you know what really upsets me, Jack? This person lives with us."
Jack: "Eats our vittles."
Vera: "Watches Home And Away with us!!"
Jack: "Do you know, it is like suddenly finding a rattlesnake in yer cornflakes!!"
Poor old Curly. Things never worked out for him.
And the way he applied his hair gel did him no favours, either.